Cookie Policy

Last Updated: January 20, 2026

What Are Cookies?

Cookies are small text files that websites place on your device to store information about your preferences and browsing activity. They help websites remember your settings, recognize you on return visits, and provide a more personalized experience.

Cookies do not contain personally identifiable information and cannot access other files on your device. They are widely used to make websites work more efficiently and provide useful information to site owners.

How We Use Cookies

Orivane uses cookies to:

  • Remember your preferences and settings
  • Understand how you use our website to improve functionality
  • Analyze traffic patterns and visitor behavior
  • Provide relevant content and advertisements
  • Enable essential features like booking forms and contact submissions

Types of Cookies We Use

1. Essential Cookies (Always Active)

These cookies are necessary for the website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as the website will not work without them.

Examples: Session management, security tokens, cookie consent preferences

2. Analytics Cookies (Optional)

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve site performance and user experience.

Examples: Google Analytics, page view tracking, session duration, bounce rate

3. Marketing Cookies (Optional)

These cookies track your browsing activity across websites to build a profile of your interests and show you relevant advertisements. They may be set by third-party advertising networks.

Examples: Facebook Pixel, Google Ads remarketing, behavioral advertising

4. Preference Cookies (Optional)

These cookies remember your choices and preferences to provide enhanced functionality and personalization.

Examples: Language selection, region settings, display preferences

Third-Party Cookies

We use services from trusted third parties that may set their own cookies on your device:

  • Google Analytics: Website traffic analysis and user behavior tracking
  • Facebook: Social media integration and advertising
  • Payment Processors: Secure payment processing for tour bookings

These third parties have their own privacy policies governing cookie use. We recommend reviewing their policies for more information.

Cookie Duration

Cookies we use fall into two categories based on how long they last:

  • Session Cookies: Temporary cookies deleted when you close your browser. Used for essential functionality during your visit.
  • Persistent Cookies: Remain on your device for a set period (typically 30 days to 2 years) or until you delete them. Used to remember your preferences across visits.

Managing Cookies in Your Browser

Most web browsers allow you to control cookies through their settings. Here's how to manage cookies in common browsers:

Google Chrome
  1. Click the three-dot menu icon and select "Settings"
  2. Click "Privacy and security" in the left sidebar
  3. Select "Cookies and other site data"
  4. Choose your preferred cookie settings
  5. To delete existing cookies, click "See all cookies and site data" and remove individual cookies or clear all
Mozilla Firefox
  1. Click the menu button and select "Settings"
  2. Select "Privacy & Security" panel
  3. Under "Cookies and Site Data," adjust your preferences
  4. To clear cookies, click "Clear Data" and select what to remove
Safari
  1. Click Safari menu and select "Preferences"
  2. Click the "Privacy" tab
  3. Choose your cookie blocking preferences
  4. To remove stored cookies, click "Manage Website Data" and remove selected sites
Microsoft Edge
  1. Click the three-dot menu and select "Settings"
  2. Click "Cookies and site permissions"
  3. Under "Cookies and data stored," manage your settings
  4. To clear cookies, go to "Privacy, search, and services" and click "Choose what to clear"

Note: Blocking all cookies may prevent some website features from working properly.

Your Rights

Regarding cookies and your data, you have the right to:

  • Withdraw your consent to non-essential cookies at any time
  • Access information about cookies stored on your device
  • Request deletion of cookies and related data
  • Opt out of targeted advertising through browser settings or third-party opt-out tools

Disabling cookies may impact your ability to use certain features of our website. Essential cookies cannot be disabled as they are necessary for basic functionality.

Updates to This Policy

We may update this Cookie Policy periodically to reflect changes in technology or legal requirements. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this policy regularly.

Contact Us

If you have questions about our use of cookies or this policy:

Email: [email protected]

Phone: +60 4-826 7491

Mail: Orivane, 28 Lebuh Farquhar, George Town, 10200 Penang, Malaysia